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Taxi Safeguarding & Disability Awareness Training

Protecting Passengers. Supporting Drivers. Meeting Licensing Requirements.

Develop the knowledge, skills and confidence to recognise safeguarding concerns, support vulnerable passengers and meet your licensing responsibilities through practical, live online training.

Taxi driver speaking with a passenger

Course at a Glance

Live Online via Zoom
Course Fee £45.00
Approx. 3 Hours
Interactive Training
Professional Certificate
Experienced Trainers
No Formal Exam
CPD Certified
Taxi and private hire drivers play a vital role in protecting passengers and delivering a safe, inclusive and professional service. This training builds confidence, supports licensing requirements and helps drivers apply best practice in everyday situations.

By the end of this course, you will be able to:

  • Identify types of abuse, possible victims of abuse and exploitation.
  • Understand indicators of risk.
  • Understand the definition of disability and the different types.
  • Understand legislation and regulations regarding disability, including wheelchairs and assistance dogs.
  • Understand best practice and responsibilities in relation to both safeguarding and disability.
  • Understand how, as a licensed driver, you may assist in reporting concerns.
  • Have confidence to identify and report safeguarding issues.
  • Know how and where to report concerns.

This course is suitable for:

  • New Taxi & Private Hire Driver Applicants
  • Existing Licensed Taxi Drivers
  • Hackney Carriage Drivers
  • Private Hire Drivers
  • Taxi Operators (where applicable)
  • Full payment is required at the time of booking.
  • Delegates must have a stable internet connection and a working camera and microphone to participate successfully.
  • Transfers may be possible with reasonable notice, subject to availability.
  • You must provide at least 7 days’ notice if you wish to cancel or transfer your booking.

What to Expect

From booking your course through to receiving your certificate, we’ve made the process straightforward.

1

Book Online
Book and pay securely using our online booking system.

2

Instant Confirmation
You’ll receive an immediate confirmation email confirming your booking.

3

Joining Instructions

Your joining instructions will be emailed approximately 24 hours before your course. Please read these carefully before attending.

4

Attend Your Training
Join your live online training session via Zoom using the link provided. You’ll be asked to present valid photographic ID before the course begins.

5

Complete the Course
Participate throughout the live training session, including group discussions and any knowledge checks where applicable.

6

Receive Your Certificate
Following successful completion, you will receive your CPD Accredited eCertificate.
Professional taxi driver at work

Why Organisations Choose STC

Organisations choose STC because we combine professional safeguarding expertise with practical, real-world delivery. Rather than offering off-the-shelf training, we work in partnership with our clients to develop tailored solutions that reflect their organisation, workforce and safeguarding responsibilities. Our focus is on building long-term relationships that deliver lasting improvements in safeguarding practice.

Experienced Safeguarding Professionals
CPD Accredited Training
Practical Scenario-Based Learning
Flexible Delivery Options

(online, face-to-face and tailored solutions)

Supporting organisations across multiple sectors

Trusted By

FAQ's

Our safeguarding training is tailored to the individual needs of each organisation. The sectors below highlight the areas we regularly support. If you're unsure which training is right for you, we'd be happy to discuss your requirements.

Yes. The course is delivered live online via Zoom.

Yes. Upon successful completion, you’ll receive a CPD Accredited eCertificate.

Yes. Valid photographic ID is required before the course begins. This can be your Driving Licence, Taxi Licence Badge or Passport.

Yes. You can join from any suitable location with a stable internet connection, camera and microphone.

You’ll need Zoom installed on a laptop or tablet (recommended), or a smartphone, together with a working camera, microphone and reliable internet connection.

If you lose your internet connection during the course, you should rejoin using your original Zoom link as soon as possible. Extended periods away from the session may require you to rebook your training

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