Keeping the UK Taxi & Private Hire Industry Informed

Welcome to the STC Taxi Driver Knowledge Hub — a growing resource for taxi and private hire drivers, operators and others working across the industry.Here you'll find useful information, industry updates, guidance and short videos covering important developments within the sector.

The Hub will continue to grow, with new content added regularly.

Explore the resources below and check back regularly for new updates.

Taxi driver completing safeguarding training

Knowledge Hub Introduction

Useful information, guidance and updates for taxi and private hire drivers, operators and licensing professionals, covering legislation, licensing requirements, safeguarding and key industry developments.

Vulnerable Passengers

Would you recognise a vulnerable passenger? Learn how to spot the signs of vulnerability and understand how taxi drivers can help support passengers who may be at greater risk.

Recognising Abuse

This video explores the important role taxi and private hire drivers can play in recognising potential signs of abuse, exploitation or vulnerability. It helps drivers understand what to look out for and how to respond appropriately when something does not appear right.

Disability Awareness

This video introduces disability awareness within the taxi and private hire sector. It explores how drivers can understand individual needs, communicate appropriately and provide a respectful, inclusive and accessible service.
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